Knowledgebase : Daddy Vintage
Can I download videos using my phone or tablet?
A: On mobile phones and tablets you can stream stashed, and rented scenes With a membership you can stream all the scenes on any device.
Can I Use a Downloader or a Download Manager to download your mov...
A: Unfortunatelly no. Our tests with downloaders such as Orbit Downloader, Video DownloadHelper, DownThemAll, etc. show that it may corrupt or fail to download the movie If you have a program that manages your downloads, please disable it while downloadi...
Can I watch the videos online before downloading them?
A: If you want to view all the scenes we recommend that you purchase amembership to view them all To get your mobile membership access, click here What many of our customers do is to get a membership and watch all the videos online, then if they want to ...
Do Downloaded videos have DRM?
A: No they don't. . All videos are DRM free, so once you've downloaded a video it is yours to keep. You can copy the files to any other device, or back them up for personal use only. Videos can not be uploaded to any other website, they are for personal ...
How do I cancel my membership?
A: You can do it yourself by going to https://support.ccbill.com/ or https://epoch.com/billingsupport and entering 2 pieces of your account's information. If you are still having problems cancelling please go to our contact us site and send us a ticket. ...
How do I contact the billing company?
A: For CCBILL please go: https://support.ccbill.com/ . For Epoch please go to https://epoch.com/en/billing_contacts.html
I do not want to pay using my CC, is there an alternative method ...
A: You can pay using check, money order or cash. You can download a form at our join page and send it by e-mail : For Credits purchase, click HERE Please send your payment payable to: Gold Access 2275 Huntington Dr # 514 San Marino, CA 91108 We will...
My password doesn't work. What should I do?
A: We will be happy to help you gain access as a member . Please send us a ticket, keep in mind that the first time you use the ticket system you will need to register. Registration is free. Once you activate your support account, click on the "submit a t...
What are the advantages of purchasing credits?
A: Purchase credits if you want to: Download, stash or rent scenes. The scenes that you downlaod and stash are yours to keep forever. There are no time restrictions like the ones imposed by a monthly membership.
What are the benefits of joining the site as a member?
A: If you purchase a membership you can watch all the videos on the site!
What will appear on my Credit Card statement?
A: Your charge will read  " *Gold Access* ".  If you have other billing questions, please visit CCBill at https://support.ccbill.com or Epoch at https://epoch.com/
Help Desk Software by Kayako goldaccess.helpserve.com