Knowledgebase:
How do I cancel my membership?
Posted by Mark Gold on 10 January 2018 07:28 PM
A: You can do it yourself by going to https://support.ccbill.com/ or https://epoch.com/billingsupport and entering 2 pieces of your account's information. If you are still having problems cancelling please go to our contact us site and
send us a ticket. Keep in mind that the first time you use the ticket system you will need to register. The registration is FREE . Once you activate your support account, click on the "submit a ticket" option, over there you will be
able to explain us your problem. For security reasons we do not keep credit card information anywhere, so we can only provide you technical support and /or retrieval of your username/password information.

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