Knowledgebase: DaddyClassics.com
I can't find the movie I've downloaded
Posted by Scott Williams on 14 November 2012 04:11 PM
A: First make sure the movie hasn't been downloaded on a folder you are not used checking. Go to the search files section and make a search for *.mp4. This will allow ou to check if the movie is in your computer or not. Also, please make sure you do not have a downloader program or Add On, since it may corrupt the download from our system.

If you have a program that manages your downloads, please disable it while downloading from our site. If its an AddOn, you may try installing a different browser that doesn't have the AddOn installed to download movies from our site. We strongly recommend Google Chrome: https://www.google.com/chrome

If you want to change where Chrome deposits downloaded files on your computer, you can change the default location or even have Chrome ask you where to save each file before it is downloaded. The default download location for Chrome is the Downloads folder.

1. Open Google Chrome.
2. Click the wrench icon in the upper-right corner of the toolbar and select Settings.
3. Click Show advanced settings and scroll down to the "Downloads" section
4. Select the "Ask where to save each file before downloading" checkbox.

If you want to change where Firefox deposits downloaded files on your computer, you can have Firefox ask you where to save each file before it is downloaded. By default, Mozilla Firefox saves downloaded files either to the user’s desktop or to the downloads folder

1. Open Firefox.
2. Click the tools menu, or the orange button depending on your version.
3. Click Options
4. Click on General tab
5. You will see the downloads options, select the always ask where to save the files. Click on the Accept button.

If you want to change where Internet Explorer deposits downloaded files on your computer, you can change the default location. By default, Explorer saves downloaded files to the downloads folder

1. Open Explorer
2. In Internet Explorer 9, Click the gear icon to access the menu then Select View Downloads.
3. At the top middle of the new window that appears, Click Options, then download options dialog should now pop-up.
4. Click Browse
5. Select any folder anywhere on your computer, the one you choose will be where all of your downloads from Internet Explorer 9 will go. To lock in the selection, Click Select Folder. Be sure to Click OK dialog box to save the changes.

If you want to change where Safari deposits downloaded files on your computer, you can change the default location. By default, Safari saves downloaded files to the downloads folder

1. Open Explorer
2. In Internet Explorer 9, Click the gear icon to access the menu then Select View Downloads.
3. At the top middle of the new window that appears, Click Options, then download options dialog should now pop-up.
4. Click Browse
5. Select any folder anywhere on your computer, the one you choose will be where all of your downloads from Internet Explorer 9 will go. To lock in the selection, Click Select Folder. Be sure to Click OK dialog box to save the changes.


In case the movie hasn't been downloaded, or for some reason the download got interrupted, you may download it again free of charge for a limited amount of time. You can check your recent downloads clicking on My Account



Also, if you are prompted to select if you want to download the scene or open it, make sure to select the "download" option. The Open option will still download the scene, but in a temporary folder which your system may delete after you turn off your computer. In case you've selected the open option, we recommend that you download the movie again in a folder you know.

In case you are still having problems, please contact our support department.

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